Hotel Bergkristall

Controller

The processing of personal data is carried out by the website operator. The contact details of the controller can be found in the imprint of this website.

Purpose of processing

Personal data is processed solely to provide this website, to respond to inquiries and, if enabled, for statistical analysis, marketing purposes and the integration of external content.

Processed data

When visiting this website, the following data may be processed:

– IP-Adresse, Browser, Betriebssystem
– Name, E-Mail-Adresse und Nachricht bei Kontaktaufnahme

Legal basis of processing

Processing is based on Art. 6(1) GDPR:

– point b (contract or pre-contractual measures)
– point f (legitimate interest in the operation and security of the website)
– point a (consent, e.g. for cookies, analytics tools, marketing tools or newsletters)

Storage period

Personal data is stored only for as long as necessary to fulfill the respective purpose or to comply with legal retention obligations.

Google Analytics

Google Analytics (GA4) is used for statistical analysis of website usage. Processing takes place only after consent via the cookie banner. IP addresses are anonymized.

Google Maps

Google Maps is used to display interactive maps. The map is loaded only after consent.

Google reCAPTCHA

To protect this website against automated access and misuse, we use the reCAPTCHA service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
reCAPTCHA v3 analyzes the behavior of website visitors in the background in order to determine whether the use is carried out by a human or by automated programs. The analysis is carried out fully automatically and without any visible user interaction. In this context, technical access data such as the IP address, information about the browser and device used, mouse movements, scrolling behavior, time spent on the website, referrer URL, as well as the date and time of access may be processed.
Processing is carried out on the basis of Art. 6(1)(f) GDPR. Our legitimate interest lies in protecting the website, the form functionalities and the technical infrastructure against spam, misuse and automated attacks.
Google processes the data exclusively within the framework of data processing on behalf of the controller and solely for the purpose of providing and securing the reCAPTCHA service. The data is not processed by Google for its own purposes.
reCAPTCHA is technically necessary and therefore cannot be deactivated. For this reason, it is not controlled via the cookie banner.

Bookings / inquiries

Data from booking or rental inquiries is processed solely to handle the request.

Rights of the data subject

You have the right to access, rectification, erasure, restriction of processing, data portability and withdrawal of consent.

Right to lodge a complaint

You have the right to lodge a complaint with the competent supervisory authority. In Italy, this is the Garante per la protezione dei dati personali.